Shipping policy
At Introculture, we want your shopping experience to be smooth and hassle-free from the moment you place your order to the moment it arrives at your doorstep.
Free Shipping
We offer free shipping on all orders, with no minimum purchase required. This applies to every order placed within Pakistan.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Once your order is shipped, delivery typically takes:
- Major cities: 3–5 business days
- Other areas: 5–7 business days
Delivery times may vary slightly due to courier delays, weather, or public holidays.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email so you can follow your package every step of the way.
Shipping Charges
There are no shipping charges — all orders currently ship free of cost.
Delayed or Missing Orders
If your order is delayed beyond the estimated delivery window or hasn't arrived, please reach out to us at introcultureofficial@gmail.com and we'll look into it right away.
Questions?
For any shipping-related queries, feel free to contact us at introcultureofficial@gmail.com. We're here to help.